Glossary

PSAP – Public Safety Answering Point
# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
< Back to glossary

PSAP – Public Safety Answering Point

The PSAP is the physical location(s) within the PSTN at which emergency services call handlers will take emergency calls from individuals in distress. Emergency services can be sent to the individual’s geographic location based on information provided verbally or through automated means based on their access network. The latest generation of PSAPs support packet based connectivity to service frameworks such as the IMS (IP Multimedia Subsystem), allowing users of an IMS to make emergency calls without having to break the call out to the PSTN.

Enhance your knowledge further with our OnlineAnytime Training.

We have package options designed for individuals, teams and organisations. Our packages include:

5G courses...new content and courses continually being added
Access to NetX...supporting in understanding network complexities
ITP Certified courses also providing CPD learning credits
Access via Tablet, Desktop and Smartphone...maximising learning opportunities
View our package options

Need more information? Want to know more about what we do?
Contact Us or Call +44 (0) 1524 844669

Working together with