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FAB - Fulfilment Assurance and Billing

Within the framework of eTOM (Enhanced Telecoms Operations Map) Level 1, FAB accounts for 3 of the main elements associated with the Operations processes relative to the overall business process framework. Fulfilment involves ensuring that customers are provided with their requested products in a timely and correct manner. Assurance involves ensuring that those products meet expectation and are performing appropriately. Billing involves ensuring that the customer is billed appropriately for use of the product.

NetX

  • Fully interactive 3GPP based network map
  • Narrated call flows
  • Detailed network procedures

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