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Entel engineers thrive with Mpiricalʼs on-site training

Entel Case Study

Summary

Faced with rising project demands in 2024, Entel sought a new training partner, selecting Mpirical for their ability to provide on-site, live instruction. Mpirical delivered tailored training in Chile, using tools like NetX to enhance understanding, which upskilled Entelʼs engineers and facilitated project delivery.

The challenge

Committed to continuous learning and development within their organisation, Entelʼs engineering team regularly undergoes skills training. But with the surge in new projects in 2024, their current training provider struggled to meet the growing demands.

This challenge prompted Entelʼs team to seek out a new partner capable of delivering top-tier training in the specialised areas critical to their projects. Adding to the challenge, e-learning wasnʼt an option; they required a live, on-site instructor willing to travel to Chile to deliver training in person within a matter of weeks.

Three team members at work
  • Having everyone in the classroom simultaneously was invaluable, as it built confidence within the team and ensured that everyone left with the same level of understanding and alignment.

    Felipe Troncoso Hernandez
    Entel RAN Specialist

The solution

Mpiricalʼs extensive range of live course topics and expertise made them the ideal choice for Entel. Just weeks after identifying the training need, Mpirical had a trainer on the ground at Entelʼs headquarters in Chile, ready to deliver the course.

The live classroom setting allowed for project-specific discussions and brought the team together, creating an environment conducive to collaborative learning.

In addition, Mpiricalʼs NetX network visualisation tool enhanced the training experience by providing a visual representation of key concepts, aiding understanding during the course.

Entelʼs engineers quickly mastered the key concepts during the session, which not only facilitated project delivery but also upskilled the entire team in a short period.

Mpirical trainier delivering telecoms training during a live onsite session

Related information

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