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Courses / Legacy / Troubleshooting Packet Switched Networks

Troubleshooting Packet Switched Networks

Course details Content Purchase options Frequently Asked Questions
Learning Time:
2 Days
Level:
Advanced
Delivery:
Live onsite
CPD Credits:
12
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Course Details

2G and 3G packet switched networks are still a key part of service assurance. This course requires access to your own service assurance monitoring and troubleshooting tools to aid in the investigation of potential network issues. In so doing, accessibility, retainability and mobility scenarios and workflows are examined.

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Graeme Green

Graeme Green

Mpirical Trainer
Graeme has worked at the heart of the mobile telecommunications sector for over 30 years. During this period, he has developed and delivered training to most of the major network vendors and service providers around the world, in addition to speaking at numerous international conferences and attending ETSI and 3GPP technical meetings.
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Live Training

Live training options include live, instructor-led onsite or online for teams of 10 or more.

Enquire now
Module 1
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Applications for Troubleshooting

Applications for Troubleshooting.

Troubleshooting Workflows.

Troubleshooting Node and Interface Issues.

User Plane Performance.

Module 2
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Principles of Network Performance Monitoring

3GPP Counters and KPI Definitions.

KPI Hierarchy.

Performance Monitoring Reports.

Example Reports.

Activity: Identifying Key KPIs used for Troubleshooting.

Module 3
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Troubleshooting PS Accessibility

Attach Failures.

  • GPRS and UMTS KPIs.

Performance Examples.

Identify Interface and Node Monitoring Options.

Activity:  PS Accessibility KPIs, Troubleshooting PS Attach Issues, workflows and Investigating Current Network Issues.

Module 4
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PS Retainability Troubleshooting

Troubleshooting:

  • Access Issues.
  • RAN Release Issues.
  • PDP Context.

Activity: KPIs for Call Failures, Investigating Current Network Issues.

Module 5
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PS Mobility Troubleshooting

Troubleshooting:

  • Routing Area Updates.
  • GPRS PS Handovers.
  • UMTS Handovers and Relocations.

Activity: KPIs for Mobility Issues, Investigating Current Network Issues.

Let's chat

Live Training

Live training options include live, instructor-led onsite or online for teams of 10 or more.

Enquire now

How to get started...

Step 1

Purchase the course with one of the methods below.

Step 2
Log in to the Mpirical learning portal to access your course.
Step 3
Start learning right away with on-demand or get ready for your live session.

Pricing

 Let's chat

Live Training

Live training options include live, instructor-led onsite or online for teams of 10 or more.

Enquire now

Live Training

Frequently Asked Questions

Will I receive certification for completing the course?

Yes, all our courses provide a shareable certificate of completion following the test of understanding.

How long do I get access to the course?

On-demand courses are accessible immediately following purchase. Each course will have a different access period ranging from 3-6 months on average. You can continue to access the Mpirical learning platform after your course licence expires; however, you won’t be able to view any course content or learning tools unless you are a paid customer.

What else do I get with a course?

All students benefit from automatic access to our ‘Ask the Trainer’ feature with an on-demand course purchase. You will also get access to our acclaimed network visualisation tool, NetX.*

*NetX is not included with the Mini Telecoms MBA course or partner training.

Can I access the course offline?

Offline access is not currently available. You must use a connected device to access the course and learning tools. However, course pdfs and reference documents are downloadable.

Is there recommended follow-on training?

Yes, we do recommend follow-on training courses within the Mpirical learning platform.

How do I choose between a live course or on-demand course?

Our live courses are generally reserved for teams and enterprises of 10 or more. If you’d like to learn more about purchasing a single course to be delivered at your location or online, please get in touch: enquiries@mpirical.com.