Troubleshooting Packet Switched Networks

2G and 3G packet switched networks are still a key part of service assurance. This course requires access to your own service assurance monitoring and troubleshooting tools to aid in the investigation of potential network issues. In so doing, accessibility, retainability and mobility scenarios and workflows are examined.

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This course is available in the following delivery option(s)

LiveOnsite

TRAINING ON LOCATION
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Section 1 - Applications for Troubleshooting
Section 2 - Principles of Network Performance Monitoring
Section 3 - Troubleshooting PS Accessibility
Section 4 - PS Retainability Troubleshooting
Section 5 - PS Mobility Troubleshooting

Topic areas covered include:

  • Applications for Troubleshooting.
  • Troubleshooting Workflows.
  • Troubleshooting Node and Interface Issues.
  • User Plane Performance.

Topic areas covered include:

  • 3GPP Counters and KPI Definitions.
  • KPI Hierarchy.
  • Performance Monitoring Reports.
  • Example Reports.
  • Activity: Identifying Key KPIs used for Troubleshooting.

Topic areas covered include:

  • Attach Failures:
    • GPRS and UMTS KPIs.
  • Performance Examples.
  • Identify Interface and Node Monitoring Options.
  • Activity: PS Accessibility KPIs, Troubleshooting PS Attach Issues, workflows and Investigating Current Network Issues.

Topic areas covered include:

  • Troubleshooting:
    • Access Issues.
    • RAN Release Issues.
    • PDP Context.
  • Activity: KPIs for Call Failures, Investigating Current Network Issues.

Topic areas covered include:

  • Troubleshooting:
    • Routing Area Updates.
    • GPRS PS Handovers.
    • UMTS Handovers and Relocations.
  • Activity: KPIs for Mobility Issues, Investigating Current Network Issues.

The Institute of Telecommunications Professionals (ITP)

The ITP is the UK’s leading independent institution for people who work in telecommunications. It is dedicated to promoting the professional development of members through Professional Registration, training, mentoring and qualifications. The ITP collaborates with regulators, government associations and other leading bodies on projects that are important to the future of the industry. It has worked with businesses including; BT, Cable & Wireless Worldwide, Alcatel-Lucent, Huawei and Vodafone.  Find out more about The ITP and how you can become a member.

The Continuing Professional Development Standards Office (CPD)

By providing independent accreditation, the CPD improve the quality of continuing professional development. Their marks of excellence for training providers demonstrate to individual professionals that the learning activity conforms to best practice and is appropriate for inclusion in a formal record.
Find out more about The CPD.