About Levels
BackTo help you decide our learning solutions are designed based around pre-defined learning levels.
Technical Learning Levels
Level 1 - ideal for those not of a technical persuasion but who are involved in business and strategic decision making that impacts on the network.
Level 2 - first and second line support engineers who need an end-to-end systems appreciation to fulfil their primary role.
Level 3 - second and third line support engineers who need to build on their detailed systems knowledge and look further into the messages and procedures.
Level 4 - design and in-depth trouble shooting engineers who need to know about the bits and bytes.
Commercial and Strategic Learning Levels
Level 1 - ideal for those not of a technical persuasion but who are involved in business and strategic decision making that impacts on the network.
Level 2 - ideal for those involved in business and strategic decision making that have financial responsibilities impacting on day-to-day operations of telecoms networks.